ITIL Awareness eLearning Course

The ITIL Awareness course is a 4 hour course that has been designed for the one who need a basic awareness in ITIL as opposed to the full certification ITIL Foundation course.
$75.00 excl tax


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Course Details

Certificate: None

Duration: 4 Hours 

Delivery Method: Self Paced eLearning

Available Languages: English

Purchase Options: Pay per use Courseware

Overview

This non-certificate course has been designed for IT and business executives and their staff who need a brief overview and awareness of ITIL concepts. This self-paced eLearning course structure is ideal for those who require a basic understanding of the ITIL best practice in a time-efficient manner. It has been designed for learners who need a basic awareness of ITIL as a general interest, as part of a larger program initiative as opposed to the full certification Foundation course or for those who may not be sure of their future training path and want to assess ITIL / ITSM viability in their organization.

Comprise of

  • Full lifetime access
  • Mock Exams
  • Exam Prepration Guide

What Will You Learn?

At the end of this course, you will be introduced to:

  • Identify the history of ITIL as an international best practice for IT services 
  • Articulate the structure of ITIL and its significance as a framework to guide IT and business 
  • Identify the Service Lifecycle approach of ITIL 
  • List the processes and functions associated with the Service Lifecycle approach of ITIL and have a very high-level understanding of their value to the business as part of the Service Lifecycle 
  • Understand how ITIL fits in with other compliance, regulatory, and IT frameworks. 
  • Understand the key elements of the ITIL Programs (People, Processes, Partners, and Products)

Audience

The Awareness course will be of interest to:

  • IT and business executives who want to receive an overview of the concepts and significance of ITIL as it applies to their business in a time-efficient manner 
  • IT and business staff who need a brief overview and awareness of ITIL concepts

Modules Covered in Course

  • Introduction to ITIL 
  • Service Management as a Practice 
  • Service Lifecycle 
  • ITIL Service Lifecycle Process and Functions 
  • Complementary Industry Guidance 
  • ITIL Program Hints and Tips

Exam Facts

There is no exam associated with this course.

Get Started in Minutes

With ITpreneurs courses you don't have to wait to start learning. After you have registered and made your purchase, you can log onto the online ITpreneurs Campus and start. It’s that simple. 

For Queries

ITpreneurs Service   Desk   Team   Support for online learning components such as the e-learning courses, eBooks licences, learning portals,       websites,    technology. servicedesk@itpreneurs.com

For Detailed Information Refer to the Course Fact Sheet

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